Privacy Policy

1. Information We Collect

a. Information You Provide to Us

When you fill out our contact/demo request form or otherwise communicate with us, we may collect:

• Full name
• Phone number
• Email address
• Business name, industry, and related business details
• Information about the project or demo you're requesting
• Any other information you voluntarily provide in messages, emails, or calls

b. Information Collected Automatically

When you visit the Site, we (or our hosting and analytics providers) may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Referring website or source
• General location (city/region level, inferred from IP address)

c. Cookies and Similar Technologies

Our Site may use cookies, pixels, or similar tracking technologies to improve functionality, remember preferences, and understand how visitors use the Site. We currently use the following third-party analytics tools:

• Google Analytics - to understand Site traffic, visitor behavior, and usage patterns.
• Hotjar - to analyze user interactions on the Site (such as clicks, scrolling, and navigation) through heatmaps and session recordings, helping us improve Site design and usability.

These providers may set their own cookies and collect information such as IP address, device/browser data, and on-Site behavior, subject to their own privacy policies. You can control cookies through your browser settings, and Hotjar offers a direct opt-out at https://www.hotjar.com/legal/compliance/opt-out. Disabling cookies may affect Site functionality.

2. How We Use Your Information

We use the information we collect to:

• Respond to demo requests and inquiries
• Communicate with you about our Services, proposals, and projects
• Provide, maintain, and improve our Services and Site
• Send updates, invoices, or service-related communications
• Understand Site usage and improve user experience
• Comply with legal obligations and protect our legal rights
• With your consent, send marketing communications (you may opt out at any time)

We do not sell your personal information.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information with:

• Service Providers: Third parties who help us operate our business (e.g., hosting providers, email/CRM tools, payment processors, analytics providers), bound by obligations to protect your data.
• Business Clients & Projects: If we are building or managing a website, POS system, or automation tool on your behalf, information may be processed as part of delivering that Service.
• Legal Requirements: If required by law, subpoena, or to protect the rights, safety, or property of TechVance, our clients, or others.
• Business Transfers: If TechVance is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4. Data Security

We take reasonable technical and organizational measures - including secure hosting infrastructure, backups, and malware protection - to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, maintain business records, meet legal or contractual obligations, or resolve disputes. When no longer needed, we take steps to delete or anonymize the information.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of marketing communications (via the unsubscribe link in emails, or by contacting us directly)
• Object to or restrict certain processing of your information

To exercise any of these rights, contact us using the details in Section 10 below.

7. Third-Party Links

Our Site may contain links to third-party websites (e.g., client portfolio sites, social media). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.

8. Children's Privacy

Our Site and Services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: